- #Nitro reader 5 quit priinting how to#
- #Nitro reader 5 quit priinting pdf#
- #Nitro reader 5 quit priinting drivers#
- #Nitro reader 5 quit priinting pro#
For whatever reason, not all temp files automatically remove themselves and is NOT usually caused by Nitro Pro files.Ģ. Download and run our Clean Up utility to uninstall your Nitro Pro: Clear the content of the directory under C:\users\your_username\Appdata\local\temp. Since the affected user is already using the latest build of Nitro Pro 13, let us try some troubleshooting by referring to these steps:ġ. Hope this all helps.thanks in advance for your reply.
#Nitro reader 5 quit priinting pdf#
The "Print Spooler" is running with a local system account as an "Automatic" startup type and is running and can be restarted but with no changes to the PDF Creator print jobs. Nothing appears to ever make it into the print queue when printing with PDF Creator.Īll other printers appear to be working. He is trying to use it in Excel but Word didn't work either and neither did trying to print to the PDF Creator inside Nitro. The version we are working with is 13.8.2.140 This is why we wanted to add more users of the product but would like to resolve this problem first before we purchase. That version appears to be working for the 5 or so users we do have licenses for. Most of the purchased Nitro Pro products we have in use are version 11. The process did work when it was installed There were some Windows Updates but the user couldn't identify a correlation between those and when the printer quit working. So I installed version 13 for him as a trial. When he asked for help I told him we had been purchasing Nitro Pro and he should try an updated version of that. This installation was one where the user had installed Nitro PDF Reader 3 and didn't use the product much after installing it but decided to use it to hand off printed PDF files to Outlook to send in email which didn't work with Nitro PDF Reader 3. Hey, thanks for your help here.I've done my best to answer your questions in line below: Thank you very much in advance and I am looking forward to hearing back from you. Please go to Task Manager > Services and verify if the Spooler is Running. After providing the file name and while converting to PDF window is open, did you notice that the job is stuck in the printer queue? Does printing to PDF Creator works when using other programs such as Microsoft Word, Excel, PowerPoint? 12.0.0.112) or you can go to Control Panel > Programs and Features. Build of Nitro Pro are you working with on the affected machine? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. How many users have reported this issue so far? Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. There are a lot of reasons why your Nitro Pro is no longer printing to PDF Creator and in order to further assist you, could you please the following information?:
Hello you for reaching out to us through our Community Forums! I've removed Nitro again as well as all extraneous applications that might have conflicted rebooted, gone through the above steps as well, reinstalled still nothing.Ĭan you help me here feel comfortable purchasing the 20 copies I intended by helping me out here? I even tried printing from the Nitro print dialog to a PDF which didn't work either.
#Nitro reader 5 quit priinting drivers#
I've uninstalled, removed all registry entries related to Nitro, removed the print drivers and printers in the control panel, rebooted, reinstalled Nitro and still nothing.
#Nitro reader 5 quit priinting how to#
The answer to my question in this forum is not opening a support case for someone else but explaining how we pre sales people can feel comfortable purchasing your product that isn't working by better understanding how to assure it will work. The dialog box comes up and you can enter in the file name you would like, select where it will go, hit enter. I had installed the product on one of my users and it worked fine for the first few days but suddenly quit printing. I was planning to purchase around 20 copies of Nitro Pro 13 until I ran into this problem of printing using the Nitro PDF Creator.
0 kommentar(er)
